Support center
How can we help?
Find answers to common questions below, or send us a message directly — we read every one ourselves.
Getting started
Downloading Roundpit, creating an account, and finding your first show.
Posting events
How to post a show, edit details, and track sign-ups once it's live.
Account & privacy
Managing your account, your data, and what we do and don't collect.
Frequently asked
Common questions
Is Roundpit free to use?+
Yes. Browsing events, following venues and artists, and posting your own events is free for everyone.
Do I need an account to browse events?+
No — you can browse the map and see what's happening nearby without signing up. An account is only needed to post events, follow venues, or save shows.
How do I post an event or open mic?+
Open the app, tap "Post an event," and fill in the title, venue, and time. It goes live immediately — no approval wait.
Can I edit an event after posting it?+
Yes, you can update the time, details, or cancel an event at any point from your event dashboard.
Which cities does Roundpit cover?+
Roundpit currently covers Syracuse, NY, with more cities planned as the app grows.
How do I delete my account?+
Send a request through the form below or from your account settings in the app, and we'll take care of it promptly. See our Privacy Policy for details on what happens to your data.
Still need help?
Send us a message
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