This Privacy Policy explains how HLGN Studio ("we," "us," or "our") collects, uses, and shares information when you use Roundpit, our mobile app and website (together, the "Service"). We've tried to write this in plain language. If anything is unclear, reach out through our support center.
1. Information we collect
We collect information in the following ways:
- Account information: When you create an account, we collect your name, email address, and a password (stored securely, never in plain text).
- Content you provide: Events you post, venues you follow, artists you follow, and any messages you send us through the support center.
- Usage data: How you interact with the app — pages viewed, events saved, and general activity — so we can understand what's working and fix what isn't.
- Device information: Basic technical details like device type, operating system, and app version, used for troubleshooting and compatibility.
- Location information: With your permission, we use your approximate or precise location to show you events happening near you. See "Location data" below.
2. How we use your information
We use the information we collect to:
- Operate and improve Roundpit, including showing you relevant nearby events
- Let you post, edit, and manage your own events
- Respond to support requests and communicate with you about the Service
- Understand usage patterns so we can prioritize what to build next
- Detect and prevent fraud, abuse, or violations of our Terms of Service
We do not sell your personal information to third parties.
3. How we share information
We share information only in these limited circumstances:
- Public content: Events you post, and your profile information tied to that content, are visible to other users of the app by design.
- Service providers: We use third-party providers for things like hosting, database storage, and analytics. These providers only receive the information needed to do their job and are not permitted to use it for other purposes.
- Legal reasons: If required by law, or to protect the rights, safety, or property of HLGN Studio, our users, or the public.
- Business transfers: If HLGN Studio is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
4. Location data
Roundpit's core feature — finding events near you — relies on location data. You can browse without granting location access by manually searching or entering a location, but the app works best when location services are enabled. You can turn off location access at any time in your device settings.
5. Your choices
You can:
- Access, update, or correct your account information at any time in the app
- Delete individual events you've posted
- Request deletion of your account and associated data by contacting us through the support center
- Opt out of non-essential notifications in your device or app settings
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account, we'll remove your personal information within a reasonable period, except where we're required to retain it for legal or security reasons.
7. Security
We use industry-standard measures to protect your information, including encryption in transit and secure storage practices. No system is perfectly secure, but we take reasonable steps to protect your data from unauthorized access, alteration, or loss.
8. Children's privacy
Roundpit is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we learn we've collected such information, we'll delete it promptly.
9. Changes to this policy
We may update this policy from time to time. If we make material changes, we'll notify you through the app or by email before the changes take effect.
10. Contact us
If you have questions about this Privacy Policy or how your information is handled, reach out through our support center, and we'll get back to you directly.